RCDD Standards of Conduct

As an RCDD® registered with BICSI, I have an ethical and professional obligation to the association, industry and its consumers. I therefore, pledge to:

• maintain a high standard of personal conduct.
• protect and enhance the reputation of the BICSI organization, the RCDD program the RCDD designation through my actions.
• maintain the confidentiality of privileged information entrusted or known to me by virtue of my profession or position, unless disclosure is required by law or agreement.
• be accurate and truthful in my dealings with clients and be careful not to misrepresent the quality, availability or ability of my services.
• never under any circumstances, make a recommendation misrepresenting or overstating another individual's qualifications, abilities or accomplishments.
• provide unbiased, accurate, and objective assessments for all safety and operational deficiencies that may be discovered during the performance of services requested or contracted for.
• refrain from representing competitors to clients or the public in a disparaging or demeaning manner, but work and compete with them in a reasonable and professional manner for the benefit and advancement of our profession.
• respect a client's decision in the selection of competitive services. Continue to offer and provide that client with quality services for as long as is necessary or requested.
• serve all members of the public impartially, providing no substandard service based on an individual's age, race, national origin, color, sex, sexual orientation, disability or religious belief.
• support BICSI's mission to promote economical, efficient, flexible and safe information transport systems (ITS) and distribution facilities for voice, data, audio, video, security, safety, and other services in commercial and multi-family facilities through the adherence to all relevant codes, laws and BICSI methodologies, where appropriate.
• take personal responsibility to ensure, and substantiate, that all requirements necessary for the renewal of any BICSI credential that I hold are met on, or before, the expiration date of that specific credential.

BICSI has established the Ethics Committee, the Code of Ethics and the RCDD Standards of Conduct to reinforce the BICSI position on the importance of its members exhibiting the highest principles of ethical and professional behavior in the provision of their products and services associated with the Information Transport Systems (ITS) industry. These codes and standards serve to enhance public confidence in the integrity and service of RCDDs. Adherence to the RCDD Standards of Conduct is a mandatory requirement for the continuance of the RCDD professional designation.